CFPB Says Mortgage Complaints At Highest Level In 3 Years

May 4, 2021 | Law 360 The Consumer Financial Protection Bureau released a report Tuesday finding that overall mortgage complaints to the agency have risen to their highest level in nearly three years, with the most common issue reported since January 2020 being "trouble during the payment process."

According to the complaint bulletin, there were more than 3,400 complaints in March 2021, the greatest monthly mortgage complaint volume since April 2018. Among the complaints were problems with communication related to forbearance plans and options available at the end of those plans, confusion with mandatory account notices, and long delays in modifying loans to address postponed payments. Read more here.